I haven't received the confirmation email for my order, what should I do?Updated a year ago

If you provided a valid email address during the payment process, you will receive a confirmation email. It's important to note that the processing of your order may take approximately five minutes before you receive the confirmation email after placing your order.

In case of errors in the provided email address, unfortunately, you won't be able to receive the confirmation email. However, rest assured that your order will be processed without any issues.

If you cannot locate the confirmation email, you have the option to contact our customer service via the contact form.

To expedite the process, please provide the following information, ensuring it matches the data you entered during the order: full name, address, email address, phone number, date, and time of purchase.